Terms of Service

These Terms of Service ("Agreement") constitute a legally binding agreement between you ("Client") and Lotus Weave ("we," "us," or "our"). By requesting or receiving our services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

Acceptance of Terms

By accessing our website, submitting a project inquiry, or entering into a project agreement with Lotus Weave, you confirm that you are at least 18 years of age, have the legal authority to enter into this Agreement, and accept these terms in full.

If you do not agree with any part of these terms, you must not use our services.

Our Services

Lotus Weave provides creative graphic design services including, but not limited to:

• Logo design and brand identity systems
• Social media graphics and content templates
• Print media design (brochures, flyers, packaging)
• Presentation design and pitch decks
• UI/UX graphics and digital assets

The exact scope of work for each project will be defined in a separate Project Brief or Statement of Work agreed upon before work commences.

Proposals & Quotes

All quotes and proposals provided by Lotus Weave are valid for 30 days from the date of issue. Quotes are based on information provided by the client at the time of inquiry. Significant changes to scope may require a revised quote.

Payment Terms

Our standard payment structure is as follows:

• 50% deposit is required upfront before any design work begins.
• Remaining 50% is due upon final delivery and before final files are released.

Payments must be made within 7 days of the invoice date. Late payments will incur a 2% monthly late fee on the outstanding balance.

All prices are quoted in INR (₹) unless otherwise stated. We accept bank transfers, UPI, and online payment methods as specified in the invoice.

We reserve the right to suspend work on any project where payment is overdue.

Revisions & Amendments

Each project package includes a set number of revision rounds as agreed in the project proposal. Revisions include reasonable adjustments to existing designs within the agreed scope.

• Revisions must be submitted in writing (email) with clear, consolidated feedback.
• Additional revision rounds beyond the agreed number will be charged at our standard hourly rate.
• Changes to the original project brief or scope will be treated as new work and quoted separately.

Intellectual Property

Before full payment: All designs, concepts, and creative materials produced by Lotus Weave remain the exclusive intellectual property of Lotus Weave.

Upon full payment: All rights to the final approved deliverables are transferred to the client, except for:

• Portfolio and case study rights — we retain the right to display completed work in our portfolio, website, and marketing materials (unless a separate non-disclosure agreement is signed).
• Any third-party licensed fonts, stock images, or elements, which are subject to their respective licenses.

Preliminary concepts and rejected designs remain the property of Lotus Weave and may be reused or repurposed.

Client Responsibilities

To ensure the smooth delivery of your project, you agree to:

• Provide accurate, complete, and timely feedback and materials (brand guidelines, logos, images, copy, etc.).
• Respond to design queries and feedback requests within 5 business days. Delays exceeding this may result in rescheduling.
• Ensure that any materials, content, or information you provide do not infringe on third-party intellectual property rights.
• Obtain any necessary licences or permissions for content you supply to us.
• Review all deliverables thoroughly before granting approval.

Confidentiality

Both parties agree to keep confidential all proprietary or sensitive information shared during the project engagement. We will not disclose your project details, business strategies, or any confidential information to third parties without your express permission, except as required by law.

Clients who require a formal Non-Disclosure Agreement (NDA) should notify us before the project begins, and we will accommodate this request.

Termination

Either party may terminate a project by providing 14 days' written notice. In the event of termination:

• The client is liable for payment for all work completed up to the termination date.
• The initial deposit is non-refundable if work has commenced.
• All completed deliverables for which full payment has been received will be transferred to the client.
• Lotus Weave retains ownership of all unpaid or partially completed work.

We reserve the right to terminate a project immediately if the client engages in abusive behaviour, requests illegal content, or fails to make payment within 30 days of the due date.

Limitation of Liability

To the fullest extent permitted by applicable law, Lotus Weave shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, goodwill, or data.

Our total liability for any claim arising from or related to this Agreement shall not exceed the total amount paid by you to Lotus Weave for the specific project giving rise to the claim.

Lotus Weave does not warrant that any design will achieve specific business results or marketing objectives.

Governing Law & Disputes

This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising from this Agreement shall first be attempted to be resolved amicably through good-faith negotiation.

If a dispute cannot be resolved within 30 days, the parties agree to resolve it through binding arbitration under the Arbitration and Conciliation Act, 1996, before pursuing litigation.

Contact Us

If you have any questions about these Terms of Service or wish to discuss a specific clause before engaging our services, please contact us: